Contact & Support
Questions, feedback or partnership? We typically reply within 24 hours.
Send us a message
Email us
hello@langcertpractice.com
Support
support@langcertpractice.com
Hours
Mon–Fri, 9:00–18:00 (CET)
Office
Remote-first team across Europe
Common questions
How fast do you reply? +
Within 24 hours on business days. Pro/Exam Ready customers get priority.
I'm having a billing issue +
Email support@langcertpractice.com with your account email and we'll resolve it quickly.
Can I request a feature? +
Absolutely — we read every message and ship user-requested features regularly.
Do you offer institutional licenses? +
Yes — for schools, language centers and corporate teams. Contact us for a custom quote.
Is my data secure? +
Yes. See our Privacy Policy for full details on how we collect, store and protect your data.